Service guides / Web & mobile apps
Human review points · Web & mobile appsDocument upload portals: human review points
Give reviewers specific decisions to make. Start with sample document types and size limits and plan a validated upload and review queue.
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The project in view
- Start with
- sample document types and size limits.
- Proposed result
- a validated upload and review queue.
- A decision to resolve
- unsupported files and interrupted uploads.
This is a planning example. It does not describe a completed client engagement.
Human review points for this project
- Assign a reviewer who understands sample document types and size limits.
- Present a validated upload and review queue beside its source so corrections can be checked.
- Require an explicit decision on unsupported files and interrupted uploads; keep the decision in the review record.
Questions to answer together
- Which result must be approved before it is used?
- What source evidence should the reviewer see?
- How is a rejected result corrected and checked again?
What to have at the end
A review matrix with decision owners, evidence and a correction route.
Record the decision on unsupported files and interrupted uploads alongside the source material. If it is still unresolved, identify who can answer it and what work depends on the answer.
Prepare your enquiry
Use this as a starting point. Add your current process, available examples and constraints before sharing.
Send your completed brief to hello@iansamonte.com or visit the main page to discuss your project.