Service guides / Web & mobile apps

Acceptance checklist · Web & mobile apps

Order tracking portals: acceptance checklist

Define how to recognise a usable result. Start with sample order events and customer identifiers and plan a customer-safe order timeline.

Available remotely for local and international enquiries. Platform choice and final scope depend on your requirements.

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The project in view

Start with
sample order events and customer identifiers.
Proposed result
a customer-safe order timeline.
A decision to resolve
public links exposing private details.

This is a planning example. It does not describe a completed client engagement.

Acceptance checklist for this project

  • Check the main journey on agreed screen sizes, with keyboard access, slow connections and failed submissions.
  • Write the expected content and format of a customer-safe order timeline against one agreed sample.
  • Include a failing example involving public links exposing private details, and agree the correct response.

Questions to answer together

  • What is the expected result for one agreed example?
  • Which edge cases must pass before signoff?
  • Who accepts the result, and where is that decision recorded?

What to have at the end

A repeatable acceptance pack with examples, expected outcomes and signoff criteria.

Record the decision on public links exposing private details alongside the source material. If it is still unresolved, identify who can answer it and what work depends on the answer.

Prepare your enquiry

Use this as a starting point. Add your current process, available examples and constraints before sharing.

Email Ian

Send your completed brief to hello@iansamonte.com or visit the main page to discuss your project.